Clear and periodic internal communication strengthens a business. After the pandemic led to a tremendous wave of remote work from home, it’s important for employers to stay in close contact with remote workers. Strong communication is important for both office and remote workers to ensure your team is closely connected with your goals, vision and values.

How Lack of Communication Hurts Workers

Without regular communication, members can become disconnected from the team’s direction. You need to get feedback from each worker so everyone’s on the same page. Lack of communication leads to confusion and errors in the workplace. The time and labor it takes to correct these errors has cost large companies millions per year.

Keys to Strong Workplace Communication

  • Understand the context of your internal messages
  • Senders must craft clear messages easy to decode by recievers
  • Invite recievers to ask questions
  • Get feedback from receivers to ensure they understand your message
  • Use a digital communication medium to exchange ideas
  • Add tools to your ecosystem for sharing various forms of media
  • Identify and train support group leaders
  • Encourage and engage in team building activities

Aiming for Better Communication with Workers

A recent Gallagher study found that about 60 percent of companies lack a long-term internal communication strategy. Another study by the Institute of Leadership and Management found that cultivating close relationships with colleagues was the top factor affecting job satisfaction among 77 percent of respondents. Here are ways to improve communication with your staff:

Office Communication

Let employees take breaks every few hours, allowing them to communicate with coworkers. Most important, create an open workplace atmosphere that invites asking questions, especially for the sake of clarity to avoid mistakes. It’s particularly crucial when onboarding new employees to make them feel welcome to the team.

Remote Worker Communication

To improve communication with remote workers, find out which communication tools such as Zoom or WhatsApp work best for your group meetings. Videoconferencing creates more personalized experiences than chat or email. Give remote workers responsibilities that make them feel they are contributing to the team.


Effective workplace communication is essential for team building and retaining a loyal productive staff. Communication works best when you keep messages simple and clear. Taking a more personalized approach to interacting with remote workers helps create stronger connections with the business.